Troubleshooting

Determining if your version of Windows is 32 or 64 bit

  1. Press the windows button and type ‘computer’ without quotes.

    ../_images/start-computer.png

  2. Press Enter.

    ../_images/computer.png

  3. Right-click on ‘This PC’.

  4. Click on ‘Properties

    ../_images/computer-right-click.png

  5. You can see what bit you have by looking next to ‘System type:’ below ‘Installed memory (RAM):’.

    ../_images/what-bit.png